In the realm of cybersecurity, password managers like 1Password have become indispensable tools. They allow users to create, store, and manage complex and unique passwords for different accounts. But sometimes, issues arise, and one such problem is the 1Password Android Chrome autofill not working. This article offers a comprehensive guide on troubleshooting and resolving this issue, ensuring seamless user experience.
Before we delve into more specific solutions, it’s worthwhile to conduct some general troubleshooting. For instance, ensure that no 1Password-related processes or Chrome browsers are running in the background. Restart your device and relaunch Chrome to rule out any temporary glitches. Additionally, confirm that your 1Password license is valid. Check that your antivirus or firewall applications are not interfering with the operation of the 1Password extension. Lastly, enabling the Native Messaging Protocol in the Help < Advanced settings might help diagnose the issue.
Solution 1: Update 1Password Extension/Application
Like any software, the 1Password extension and application are periodically updated to introduce new features and fix known bugs. An outdated 1Password version could be the root cause of the autofill not working. Updating the 1Password extension and application might resolve the issue. Make sure the 1Password application is updated to the latest version. After updating both the extension and application, check if the issue is resolved.
Solution 2: Update Chrome Browser
Google Chrome, the browser in question, is also regularly updated to improve functionality and patch known bugs. If you’re using an outdated Chrome version, it could lead to compatibility issues with the 1Password extension. Therefore, updating the Chrome browser to the latest build might solve the problem.
Solution 3: Ensure Only One Version of 1Password is Installed
It’s quite common for users to unintentionally install multiple versions of the 1Password extensions and applications, which can lead to conflicts and issues like autofill not working. In this case, disabling or uninstalling one version of the extension or application might resolve the issue.
Solution 4: Reinstall 1Password Extension
If the 1Password extension’s installation itself is corrupt, it might hinder its proper functioning. Reinstalling the extension might solve the problem. It’s crucial to backup the information/data of the websites in the 1Password extension before initiating this process.
Solution 5: Enable 1Password Extension Helper
For the 1Password extension to function correctly, it requires the extension helper setting to be enabled in the system preferences. If this is disabled, it may hinder 1Password’s ability to sync properly. Enabling the extension helper may solve the problem.
Solution 6: Re-Run 1Password Application Setup
The 1Password companion app is essential for the 1Password extension’s operation. If the registry entries regarding the 1Password application are not configured correctly, re-running the 1Password application setup may correct these entries and resolve the problem.
Solution 7: Reinstall 1Password Application
The 1Password companion application can get outdated, or its installation files can get corrupt when moving its installation folder. In this scenario, reinstalling the 1Password application may solve the problem.
Solution 8: Disable ‘Verify Web Browser Code Signature’ in 1Password Application Settings
Disabling the verification of web browser code signature (which enables 1Password to distinguish between legitimate Chrome and a fake one) may expose your system and data to threats like malware, hacking, etc., hence proceed at your own risk.
Solution 9: Remove All Extensions of Chrome Browser
If any of Chrome’s extensions interfere with the operation of 1Password, removing all the extensions may solve the problem and help diagnose the culprit.
Solution 10: Reinstall Chrome Browser
If the issue persists even after trying all the solutions mentioned above, it might be due to the corrupt installation of the Chrome browser. Reinstalling the Chrome browser may solve the problem.
If the issue persists, you might try to revert to an older version of the 1Password application, move both Chrome and 1Password application to the System Applications folder, or try using the 1Password X extension (after uninstalling the 1Password application and extension).
In conclusion, while 1Password is a reliable and secure tool for managing passwords, users may occasionally encounter issues such as the 1Password Android Chrome autofill not working. This guide provides comprehensive solutions to troubleshoot and resolve this problem, ensuring a smooth user experience. Remember, security should always be a priority, and keeping your tools updated and functional is an integral part of maintaining that security.
What to do if 1Password autofill is not working on Android Chrome?
You can try several solutions such as updating the 1Password extension/application, updating the Chrome browser, ensuring only one version of 1Password is installed, reinstalling the 1Password extension or application, or even reinstalling the Chrome browser.
How can I prevent 1Password from interfering with my other Chrome extensions?
You can prevent 1Password from interfering with your other Chrome extensions by removing all extensions and then re-adding them one by one to identify the culprit. This method will help diagnose if any extension is causing issues with 1Password’s operation.
What if the 1Password autofill problem persists even after trying all the solutions?
If the issue persists even after trying all the solutions, you might consider reverting to an older version of the 1Password application, moving both Chrome and 1Password application to the System Applications folder, or trying to use the 1Password X extension.