Resolving Fire Stick Volume Control Issues: A Comprehensive Guide

by parker

When your Fire Stick remote control fails to adjust the volume, it can be extremely frustrating. However, it’s a common problem and one that can be solved with a bit of patience and the right knowledge. This guide will walk you through the steps you can take to troubleshoot and resolve volume control issues with your Fire Stick remote.

Understanding Your Remote’s Capabilities

Firstly, it’s important to understand that not all Fire Stick remote models come equipped with volume controls. If you can’t locate any volume buttons on your remote, it’s likely an older model that doesn’t support this feature. In such cases, you’d have to rely on your TV or speaker remote for adjusting volume.

Quick Fixes for Fire Stick Volume Control Issues

Before diving into more complex troubleshooting steps, here are some simple fixes you can try that may resolve the issue:

  1. Replace the batteries: A weak or depleted battery could be the culprit. Simply replacing the batteries with new ones could solve the problem. Alternatively, try removing the batteries, waiting for 10 seconds, and then reinserting them.
  2. Adjust the equipment control settings: Go to Settings > Equipment Control > Manage Equipment > Add Equipment > TV on your Fire Stick and follow the on-screen instructions. Also, verify that your TV brand is correctly set in the settings. If not, select the right brand and follow the subsequent instructions. Make sure that the Home Button section is set to IR and HDMI-CEC.
  3. Reboot your Fire Stick: Try restarting your Fire Stick by pressing the Select and Play buttons simultaneously. Alternatively, go to the Fire Stick’s Settings, select My Fire TV, and then click on Restart.
  4. Power cycle your Fire Stick: Disconnect your Fire Stick from the power outlet, wait a few minutes, and then plug it back in. This simple act can resolve a multitude of issues.

Advanced Troubleshooting Steps

If the quick fixes don’t solve the problem, consider the following advanced troubleshooting steps:

  1. Manually pair your remote: If your Fire Stick remote has lost its connection to your TV, you can follow a few steps to manually pair it again. Unplug your Fire Stick, plug it back in and wait until it has fully booted up. Press and hold the home button for at least 10 seconds or until the light at the top of your remote starts blinking rapidly. If you see a prompt with a message or a blue light flashing thrice on your remote, it means your device has been successfully paired.
  2. Reset your Fire Stick Remote: Try resetting your Fire Stick remote by pressing and holding the left button, menu button, and back button for about 15 seconds. Then, remove the batteries, unplug your Fire Stick, wait for a minute, and plug it back in. Replace the batteries and press the home button on your remote.
  3. Soft Reset your TV: Unplug your TV from the power source, wait for 60 seconds, and plug it back in. This can often resolve issues with the TV that might be causing the volume control issue.

Additional Solutions

If none of the above steps resolve the issue, consider the following additional solutions:

  1. Factory reset the Firestick: This should be your last resort as it will remove all data from your device. However, it could potentially fix your volume control issues.
  2. Utilize your TV’s HDMI-CEC port: This will allow the Fire Stick to control your TV’s volume. However, you may need to enable support for audio control through the HDMI-CEC port in your TV’s settings.
  3. Try a different remote: Sometimes, the TV or a sound system might interfere with your volume control. In such cases, try using a different remote to operate the volume.
  4. Remove obstacles: Make sure there are no objects blocking the IR receiver on your TV. Moving any obstructions might just solve the problem.

Advanced Solutions for Persistent Issues

If you’ve tried all the solutions mentioned above and are still experiencing issues, consider these advanced troubleshooting tips:

  1. Check the mute button: It’s possible that the mute button on one of the remotes was accidentally pressed. Press the mute button to see if this resolves the issue.
  2. Switch off the Dolby Digital Plus setting: This setting can sometimes cause volume inconsistencies. You can disable it by going to Settings > Display and Sounds > Audio > Dolby Digital Output > Dolby Digital Plus Off.
  3. Unpair other Bluetooth devices: If your Fire Stick supports Bluetooth devices, too many connected devices can cause conflicts. Try unpairing all unnecessary devices by going to Settings > Controllers & Bluetooth Devices > Other Bluetooth Devices.
  4. Use Alexa Voice Control: If your remote supports it and none of the buttons are working, try using Alexa voice controls. You can say phrases like “Alexa, increase the volume” and “Alexa, decrease the volume.”

How to Reset the Volume Control on a Firestick Remote

If your remote is not responding at all, you may need to reset it. Here are the steps you can follow on the Basic Edition Remote:

  1. Press and hold the Home button while pressing the Menu button three times.
  2. Release the Home button and then press the Menu button 9 times.
  3. Remove the battery from your remote and unplug your Fire TV. Wait for 60 seconds.
  4. Insert the batteries back into the remote and switch your Fire TV back on.
  5. Once the home screen appears, press and hold the Home key for 40 seconds.
  6. Wait for 1 minute until the setup completes.


Fixing your Fire TV remote may seem daunting, but with a detailed guide like this, you can confidently troubleshoot and resolve most issues. If you’re still unable to fix the problem, it might be worth investing in a new remote. Although it might cost you a bit, it will undoubtedly simplify your viewing experience.

What can cause volume control issues on a Fire Stick remote?

There could be several reasons behind volume control issues on a Fire Stick remote, such as low or depleted batteries, improper equipment control settings, or a disconnected remote. This guide provides a comprehensive overview of how to troubleshoot and resolve these issues.

What steps can I take to fix volume control issues on my Fire Stick remote?

You can try simple fixes like replacing the batteries, adjusting equipment control settings, or rebooting your Fire Stick. If these don’t work, you may need to manually pair your remote, reset your Fire Stick Remote, or even perform a soft reset on your TV.

What should I do if none of the fixes work?

If none of the quick fixes or advanced troubleshooting steps work, you may have to resort to a factory reset of your Firestick, use your TV’s HDMI-CEC port, try a different remote, or remove any obstacles that might be blocking the IR receiver on your TV. Advanced solutions include checking the mute button, switching off the Dolby Digital Plus setting, unpairing other Bluetooth devices, or using Alexa Voice Control.


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