How to Resolve the “Unsupported image type” Error in Google Docs Using Permute

by parker
YouTube video

Google Docs is an indispensable tool for many, but an “Unsupported image type” error can be a nuisance when dealing with specific file types. This tutorial aims to guide you through the process of fixing this common issue using a tool called Permute.

Problem Description

You may face this problem when you airdrop photos from your iPhone to your computer. Your iPhone saves files in a format (.heic) that is not always compatible with other applications, including Google Docs. If you have ever tried to update from Windows 97 to XP and found yourself unable to select the necessary file, you have experienced this frustration.

Solution: Using Permute

Step 1: Understanding the Tool

Permute is an application designed to convert file formats quickly. If you are tired of seeing the “Unsupported image type” message and don’t know what to do, Permute is the answer.

There is a subscription service called Setapp that offers a one-week free trial with a referral link. Once you get the application, you can easily drag and drop as many files as you want to convert.

Step 2: Converting the File

  1. Locate the File: Find the .heic file you want to convert.
  2. Use Permute: Drag and drop the file into Permute.
  3. Start Conversion: Click start and wait a few seconds.
  4. Find the Converted File: Go to “Show in Finder” to locate the newly converted file.

Step 3: Changing iPhone Settings (Optional)

To prevent your iPhone from taking .heic pictures in the future, go to Settings > Camera > Format > Select Most Compatible. This will stop the creation of incompatible files.

Step 4: Alternative Free Option

If you don’t want to buy Permute or try it out with a free subscription, there is a bonus converter that’s free in the video description.


  • Permute: A versatile file conversion tool.
  • Setapp: A subscription service that offers a free trial of Permute.
  • Bonus Converter: A free alternative to Permute, available in the video description.


Fixing the “Unsupported image type” error in Google Docs doesn’t have to be complicated. With Permute, you can easily convert your files to a compatible format. By following these simple steps, you can say goodbye to this troublesome issue.

Related Videos

Adblock Detected

Please support us by disabling your AdBlocker extension from your browsers for our website.