Troubleshooting Jeep Compass Apple CarPlay Not Working Issue

by parker
YouTube video

If you own a Jeep and have been facing recurring issues with your Apple CarPlay functionality suddenly stopping, you’re not alone. The frustration that comes with this situation can be overwhelming, especially when scouring forums, searching the internet, and watching countless YouTube videos yields no solution. I’ve been there, having encountered this problem three times myself. After extensive research and tinkering, I’ve discovered a straightforward solution to the issue that I want to share with you in this guide. Whether you’re a seasoned Jeep owner or a new one, the solution I’m about to unveil could save you a lot of headaches and time.

The Mysterious Disappearance of CarPlay

For those who have experienced the annoyance of their iPhone or Android Auto CarPlay functionality suddenly ceasing to work in their Jeep, you know how perplexing this situation can be. Even more baffling is the fact that even disconnecting the battery can lead to radio malfunctions. It’s a scenario that can leave you scratching your head for answers.

Unveiling the Simple Solution

Through my persistent efforts to find a resolution, I finally uncovered the root cause and the surprisingly simple solution to this frustrating problem. As a fellow Jeep owner who understands the value of time and convenience, I’m thrilled to share this solution with you.

Step 1: Navigating the Apps

  1. Access the Apps section on your Jeep’s UConnect system.
  2. Look for the “Projection Manager” option.

Step 2: Enabling Smartphone Device Mirroring

  1. Within the Projection Manager, ensure that the “Smartphone Device Mirroring” option is turned on.

Step 3: Enabling CarPlay on Your Phone

  1. Head over to your smartphone’s settings.
  2. Locate the CarPlay settings.
  3. Enable CarPlay for your device.

Step 4: Experience the Magic

  1. Once you’ve completed these steps, reconnect your phone to your Jeep’s UConnect system.
  2. Plug in your phone using the appropriate cable.
  3. Witness the seamless reconnection of your Apple CarPlay.

Understanding the Culprit

The key to solving this issue lies in the interaction between your Jeep’s UConnect system and your smartphone. It’s not a Bluetooth-related problem, and it doesn’t necessarily involve your phone either. Instead, it’s centered around the UConnect system’s behavior and its propensity to forget your device.

Ensuring a Smooth Ride with CarPlay

If you’ve tried everything else to no avail, don’t forget to revisit the Projection Manager settings. Interestingly, on two separate occasions, I discovered that the Smartphone Device Mirroring option had inexplicably turned itself off. While I can’t pinpoint the exact cause of this occurrence, I can assure you that re-enabling this setting is a breeze and can potentially solve your CarPlay woes.

Resources for a Stress-Free Drive

As you embark on this journey to fix your CarPlay issue, it’s essential to have the right resources at your disposal. Here are a few tools that can prove invaluable:

  • Jeep UConnect System: Your vehicle’s infotainment system is at the heart of this issue. Familiarize yourself with its settings and menus.
  • Smartphone Settings: Dive into your smartphone’s settings and find the CarPlay options. This is where you can enable or disable CarPlay functionality.
  • Projection Manager: Within the UConnect system, the Projection Manager holds the key to enabling Smartphone Device Mirroring. Make sure this option is turned on.


Navigating the world of modern vehicle technology can be challenging, especially when faced with unexpected issues like Apple CarPlay suddenly not working. Through my personal experience and research, I’ve uncovered a simple solution that could save you time, frustration, and possibly a trip to the dealership. By ensuring that your Jeep’s UConnect system and your smartphone are communicating seamlessly, you can enjoy the benefits of Apple CarPlay without interruption.

So, the next time you find yourself facing a CarPlay blackout, remember the steps outlined in this guide. By enabling Smartphone Device Mirroring and ensuring CarPlay is activated on your phone, you can reclaim the convenience and connectivity you love. Let’s keep our Jeeps running smoothly and our drives enjoyable. Safe travels!

Disclaimer: The information provided in this article is based on personal experience and research. Results may vary. Always refer to your vehicle’s official documentation and consult with professionals if needed.

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