How to Troubleshoot and Fix Subaru Outback Apple CarPlay Not Working Issue

by parker
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If you’re facing the frustrating issue of Apple CarPlay not working in your Subaru Outback, you’re not alone. Fortunately, solving this problem is often a straightforward process that you can handle on your own. In this guide, we’ll walk you through the steps to diagnose and resolve the CarPlay connectivity issue. Whether it’s a minor connection glitch or a setting that needs adjustment, we’ve got you covered.

Verifying Connection and Compatibility

The first step in resolving the CarPlay issue is to ensure that both your iPhone and the charging port at the bottom are properly connected to your Subaru Outback. If the connection seems unstable, try plugging and unplugging your charger a few times to see if that helps. Also, confirm that your vehicle supports CarPlay functionality, as not all car models are equipped with it.

  1. Open your iPhone’s settings app.
  2. In the search bar, type “carplay” and select the CarPlay option that appears.
  3. This will lead you to the CarPlay settings panel.

Here, you should see a list of available CarPlay options. When you connect your iPhone to your Subaru Outback, your car should appear in this list. If it doesn’t, there could be a few reasons for this.

Troubleshooting Steps

1. Check Charging Cable and Port

If your iPhone is charging but not connecting to CarPlay, your charging cable or port might be at fault. Ensure you’re using an authentic iPhone charger that’s in good condition. A damaged cable or port can lead to connectivity issues.

2. Update Your iPhone

  1. Scroll down and select General.
  2. Tap on Software Update.
  3. If an update is available, proceed to install it.

Updating your iPhone’s software can often resolve compatibility issues that might be causing CarPlay to malfunction.

3. Try a Different Cable and Car

If the problem persists, try using a different charging cable or connecting your iPhone to a different CarPlay-enabled car. Sometimes, a faulty cable or car connection can be the root cause of the issue.

4. Reboot Your iPhone and Car

  1. Restart your iPhone by turning it off and then back on.
  2. Turn off your Subaru Outback and then start it again.

Rebooting both your devices can refresh their systems and potentially fix any temporary glitches causing the CarPlay problem.

5. Update Car Firmware

Check if there are any available firmware updates for your Subaru Outback’s infotainment system. Manufacturers frequently release updates to enhance compatibility and fix bugs.

6. Contact Support

If none of the above steps resolve the issue, it might be time to reach out to Apple or Subaru support for further assistance. They can provide more advanced troubleshooting steps specific to your situation.


Dealing with a Subaru Outback Apple CarPlay not working problem can be frustrating, but with these troubleshooting steps, you’re well-equipped to tackle the issue head-on. Remember, a combination of checking connections, updating software, and trying alternative solutions can often lead to a successful resolution.

For more helpful tips on resolving tech-related problems, make sure to explore our blog. We’re dedicated to providing you with the most up-to-date information and solutions to keep your digital experiences smooth and hassle-free.

Have any questions or additional insights? Feel free to share in the comments section below. And if you found this guide helpful, don’t forget to hit the like button and subscribe for more informative content. We appreciate your support and look forward to helping you with any tech challenges you encounter in the future. Until next time, stay connected and enjoy your driving experience to the fullest!

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