How To Troubleshoot Instagram Not Working On Wi-Fi: A Step-By-Step Guide

by parker
YouTube video

Having problems with Instagram not loading on your Wi-Fi? You’re not alone. Many people face this issue, and luckily, it can be solved with some simple steps. In this detailed guide, we’ll walk you through the process to get your Instagram working properly on your Wi-Fi connection.

Key Points

  • Speed Test: Checking your internet speed to ensure it meets the requirements.
  • Switching to Cellular Data: A temporary fix if your Wi-Fi is not working.
  • Checking Instagram’s Server Status: To confirm if the problem is from Instagram itself.
  • Reinstalling Instagram: A final step that can fix bugs and get the app running normally on Wi-Fi.

Step-by-Step Process

Step 1: Check Your Internet Speed

  1. Open Safari or Google Chrome on your device.
  2. Type in “speed test” and hit “run speed test.”
  3. If the speed is faster than five megabytes per second, it should be sufficient to run Instagram.

Step 2: Switch to Cellular Data if Needed

If the speed test indicates your Wi-Fi is slow, you can:

  1. Swipe down from the top right of your device.
  2. Toggle off Wi-Fi.
  3. Switch over to cellular data, which may allow you to load Instagram.

Step 3: Check if Instagram Is Down

Sometimes the issue is not with your Wi-Fi, but Instagram’s servers. Here’s how to check:

  1. Type in “is Instagram down” in your browser.
  2. Look for resources like Down Detector.
  3. If spikes are indicating that Instagram is down, the problem is likely with the Instagram servers.

Step 4: Reinstall Instagram

If all else fails:

  1. Go to your iPhone settings.
  2. Scroll down to “General” and then to “iPhone storage.”
  3. Find Instagram in the list of apps and offload the app.
  4. Reinstall it, forcing an update to the latest version.
  5. This can help to get rid of bugs, and your Instagram should be working on Wi-Fi as normal.

Resources Mentioned

  • Speed Test: Websites that test your internet connection’s speed.
  • Down Detector: A website that shows if there are widespread problems with a service like Instagram.


The issue of “why is my Instagram not working on Wi-Fi” is a common one, but by following these systematic steps, you can identify and resolve the problem efficiently. Whether it’s conducting a speed test, checking Instagram’s server status, or reinstalling the app, these methods are tried and tested. Try them out the next time you face this issue, and you’ll be back to scrolling your Instagram feed in no time! Thank you to Trevor Nace for these helpful tips.

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