Troubleshooting Guide: How to Fix the Sony Bravia Smart TV YouTube App Not Working

Are you experiencing issues with the YouTube app on your Sony Bravia Smart TV? Whether it’s not opening, constantly loading, or other related problems, this comprehensive guide provides step-by-step solutions to get you back to streaming. Here’s what you need to know to fix the YouTube feature on your Sony Bravia Smart TV.

Key Points:

1. Problem Description: YouTube app not functioning properly on Sony Bravia Smart TV, despite a stable internet connection.
2. Solutions: Two primary methods are outlined, including a simple restart and a complete factory reset.
3. Caution: Performing a factory reset will delete all data on your TV.

Step-by-Step Process:

Step 1: Unplug and Replug Your TV

1. Unplug: Turn off your Smart TV using the remote and unplug it from the wall socket.
2. Wait: Allow around one minute before plugging the TV back in.
3. Check: Turn on the TV and see if the issue is resolved.

This simple restart can often resolve the problem, but if it persists, move on to the next step.

Step 2: Factory Reset Your Sony Bravia Smart TV

1. Navigate to Settings: On your homepage, find and select the settings option.
2. Go to System Settings: Under system settings, scroll down to the general setup.
3. Access Factory Settings: At the bottom, select the factory settings option.
4. Confirm Reset: Highlight the ‘yes’ option and press OK on the remote, then confirm again when prompted.
5. Wait: Allow the TV to restart and complete the process.
6. Set Up Again: Follow the on-screen instructions to set up your TV and reconnect to Wi-Fi.

Please note that this process will delete all the data on your TV, so make sure to back up any necessary information beforehand.

Resources Mentioned:

1. Sony Bravia Smart TV: The product experiencing the issue.
2. YouTube App: The specific application having problems on the Smart TV.
3. Remote Control: Used for navigation in the provided solutions.
4. Wall Outlet: Used in the unplugging and replugging process.

Conclusion

The two methods described above should resolve the issue of “YouTube not working on Smart TV Sony”. Start with a simple unplugging, and if the problem persists, follow the instructions for a factory reset. This guide, adapted from the Fix369 YouTube channel’s video titled “Fix- Sony Bravia TV YouTube App Not Working!”, is designed to walk you through the process in detail. If you found this article helpful, don’t forget to drop a like, and if you have any further questions, please feel free to leave a comment. Thank you for watching!