Troubleshooting Guide: How to Fix the Sony Bravia Smart TV YouTube App Not Working

by parker
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Are you experiencing issues with the YouTube app on your Sony Bravia Smart TV? Whether it’s not opening, constantly loading, or other related problems, this comprehensive guide provides step-by-step solutions to get you back to streaming. Here’s what you need to know to fix the YouTube feature on your Sony Bravia Smart TV.

Key Points:

  1. Problem Description: YouTube app not functioning properly on Sony Bravia Smart TV, despite a stable internet connection.
  2. Solutions: Two primary methods are outlined, including a simple restart and a complete factory reset.
  3. Caution: Performing a factory reset will delete all data on your TV.

Step-by-Step Process:

Step 1: Unplug and Replug Your TV

  1. Unplug: Turn off your Smart TV using the remote and unplug it from the wall socket.
  2. Wait: Allow around one minute before plugging the TV back in.
  3. Check: Turn on the TV and see if the issue is resolved.

This simple restart can often resolve the problem, but if it persists, move on to the next step.

Step 2: Factory Reset Your Sony Bravia Smart TV

  1. Navigate to Settings: On your homepage, find and select the settings option.
  2. Go to System Settings: Under system settings, scroll down to the general setup.
  3. Access Factory Settings: At the bottom, select the factory settings option.
  4. Confirm Reset: Highlight the ‘yes’ option and press OK on the remote, then confirm again when prompted.
  5. Wait: Allow the TV to restart and complete the process.
  6. Set Up Again: Follow the on-screen instructions to set up your TV and reconnect to Wi-Fi.

Please note that this process will delete all the data on your TV, so make sure to back up any necessary information beforehand.

Resources Mentioned:

  1. Sony Bravia Smart TV: The product experiencing the issue.
  2. YouTube App: The specific application having problems on the Smart TV.
  3. Remote Control: Used for navigation in the provided solutions.
  4. Wall Outlet: Used in the unplugging and replugging process.

Conclusion

The two methods described above should resolve the issue of “YouTube not working on Smart TV Sony”. Start with a simple unplugging, and if the problem persists, follow the instructions for a factory reset. This guide, adapted from the Fix369 YouTube channel’s video titled “Fix- Sony Bravia TV YouTube App Not Working!”, is designed to walk you through the process in detail. If you found this article helpful, don’t forget to drop a like, and if you have any further questions, please feel free to leave a comment. Thank you for watching!

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